Cookie Policy
Last Updated: 13/04/2026
1. Who We Are
This Cookie Policy is published by Mint Australia Pty Ltd (ACN 634 104 895) trading as Mint Payments (“Mint Payments”, “we”, “us”, “our”). We operate the website www.mintpayments.com and the merchant portal at app.mintpayments.com (“our Site and Portal”).
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit — such as your preferences or whether you are logged in — and allow us to improve your experience.
Cookies can be:
- Session cookies — temporary, deleted when you close your browser.
- Persistent cookies — remain on your device until they expire or you delete them.
- First-party cookies — set by Mint Payments on our own domain.
- Third-party cookies — set by external services (e.g. Google, HubSpot) that we use to operate our site.
3. Types Of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website and portal to function correctly. They enable core features such as logging in, maintaining your session, and remembering your cookie preferences. These cookies do not store personally identifiable information and cannot be switched off.
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting aggregated, anonymous information about pages visited, time spent on site, and traffic sources. We use this data to improve our website. These cookies are only set with your consent.
We use Google Analytics 4 (operated by Google LLC) for this purpose.
3.3 Marketing Cookies
Marketing cookies allow us to track visitors across our website and measure the effectiveness of our marketing campaigns. They are used by our CRM and marketing platform (HubSpot) and by Google Ads to record conversions and, where applicable, to show you relevant advertising. These cookies are only set with your consent.
3.4 Functional Cookies
Functional cookies enhance the features available on our website. We use one functional cookie to identify you as a returning visitor within our live chat widget (HubSpot), enabling conversation continuity. This cookie is only set with your consent.
4. Cookies We Use
The complete list of cookies used across our website and portal is set out in the Cookie Register below. For each cookie we have documented the provider, purpose, duration, party type, and the lawfulness basis for its use.
Cookie categories used on our site:
- Strictly Necessary — always active
- Analytics — Google Analytics 4
- Marketing — HubSpot (CRM tracking), Google Ads
- Functional — HubSpot Live Chat
| # | Cookie Name | Provider | Category | Purpose | Duration | Party | Lawfulness Basis |
|---|---|---|---|---|---|---|---|
| 1 | __hs_opt_out | HubSpot — hs-banner.com | Strictly Necessary | Stores the visitor’s cookie consent opt-out choice for HubSpot cookies. | 13 months | First-party | Strictly Necessary |
| 2 | __hs_cookie_cat_pref | HubSpot — hs-banner.com | Strictly Necessary | Stores granular cookie category preferences set in the HubSpot consent banner. | 13 months | First-party | Strictly Necessary |
| 3 | hs_ab_test | HubSpot | Strictly Necessary | Used by HubSpot to run A/B tests on page content (functional parity). | Session | First-party | Strictly Necessary |
| 4 | [session token] | app.mintpayments.com | Strictly Necessary | Authentication session cookie for the Mint Payments merchant portal. Maintains your logged-in state. | Session | First-party | Strictly Necessary |
| 5 | messagesUtk | HubSpot | Functional | Identifies a visitor across sessions for the HubSpot live chat widget, enabling conversation continuity. | 13 months | First-party | Functional / Consent |
| 6 | _ga | Google Analytics 4 | Analytics | Assigns a unique Client ID to distinguish individual users. Used to calculate visits, sessions, and traffic sources. | 2 years | First-party | Consent |
| 7 | _ga_69CDV744ES | Google Analytics 4 | Analytics | GA4 property-specific cookie that persists session state and counts page views for property G-69CDV744ES. | 2 years | First-party | Consent |
| 8 | _gid | Google Analytics 4 | Analytics | Stores and counts page views for the current 24-hour window; distinguishes users within a day. | 24 hours | First-party | Consent |
| 9 | _gat | Google Analytics 4 | Analytics | Used by Google to throttle analytics request rate; limits data collection to avoid server overload. | 1 minute | First-party | Consent |
| 10 | __hstc | HubSpot | Marketing | Main HubSpot tracking cookie. Stores a unique visitor ID, initial visit timestamp, last visit, session count, and browse history to power CRM lead attribution. | 13 months | First-party | Consent |
| 11 | hubspotutk | HubSpot | Marketing | Unique visitor token submitted with HubSpot form submissions for CRM lead deduplication. | 13 months | First-party | Consent |
| 12 | __hssc | HubSpot | Marketing | Tracks session activity (pages viewed, time) for HubSpot analytics within a 30-minute window. | 30 minutes | First-party | Consent |
| 13 | __hssrc | HubSpot | Marketing | Set when the browser is reopened; detects the start of a new browser session for HubSpot tracking. | Session | First-party | Consent |
| 14 | _gcl_au | Google Ads | Marketing | Google Ads Conversion Linker. Stores and reads conversion information from Google Ads campaigns and links ad clicks to on-site actions. | 90 days | First-party | Consent |
5. Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or manage your preferences by category.
You can also change your preferences at any time by clicking the “Cookie Settings” link in the footer of our website.
In addition, most browsers allow you to:
- Block all cookies or specific types of cookies.
- Delete cookies already stored on your device.
- Receive notifications when a cookie is being set.
Please note that blocking strictly necessary cookies will prevent parts of the website and portal from functioning correctly. For guidance on managing cookies in your browser, visit www.allaboutcookies.org.
6. Your Privacy Rights
Depending on your location, you may have rights in relation to personal data collected through cookies, including rights of access, rectification, erasure, and objection. For more information on how we handle personal data and how to exercise your rights, please see our Privacy Policy.
If you are located in the EU, UK, or Australia, you have the right to withdraw consent for non-essential cookies at any time by updating your Cookie Settings.
7. Changes To This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or applicable regulations. The “Last Updated” date at the top of this page will indicate when changes were made. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
Mint Australia Pty Ltd | Privacy & Compliance Team
Email: privacy@mintpayments.com
Website: www.mintpayments.com
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au, or with your local data protection authority if you are located in the EU or UK.